Get better business insight, track your pipeline, and keep your customers happy

Build a scalable and sustainable business with Ability CRM

Ability CRM by the numbers

of happy users
increase in automation
decrease in operations cost
increase in customer satisfaction
increase in revenue

A CRM that works for you

Download our Ability Brochure

When it comes to business theres one thing that everyone can agree on. No 2 businesses are the same. 

With that said there’s no single CRM solutions that works for every business. Thats why Ability CRM has been custom built for your industry. With industry specific modules and functions designed for you to maximise business profitability and customer satisfaction.

The Ability to know your Business

Ability is not only there for you and your business in automation. It also comes with unparalleled reporting and insight. Our leading reports give you the data you need and want to make informed decisions. With Ability your data talks to each other giving you a complete overview of your entire business. 

Is Ability right for me?

Ability has been designed with the end user in mind. Through our bespoke solutions approach you get to choose the solution that is right for you and your business with the flexibility to make changes at any time should the need arise.

Our primary offerings include:

  • Ability for Service Contact Centres – a software solution which provides job logging, resource management, spares ordering, job costing and full job management functionality.
  • Ability for Service Repair Centres – a solution which provides service scheduling and upcoming service reminders, advanced quotations functionality, asset management, service contract and warranty tracking.

Ability creates a world-class business environment to exceed performance targets. Performance can be tracked and evaluated within the reporting function. Alerts, reminders and follow-up functionality means that you are always on top of next actions.

Complete KPI tracking and reporting provides data for return-on-investment and business improvement decision making.

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This approach defines us. Ability is designed to allow per-client customizable KPI’s that provide management with measureable results. By creating long-term partnerships with our clients iOpen ensures that Ability is always relevant to the changing needs of our clients.